Privacy policy

PRODIGITAL EOOD, as a Data Controller, is committed to protecting your privacy and informing you about the collection and storage of your personal data, as well as your legal rights. This policy complies with Regulation (EU) 2016/679 (GDPR) and Bulgarian legislation.

What data do we collect and why? We collect information provided voluntarily via the contact form on prodigital.bg or during contract negotiations:

Identification and contact details: Name, email address, phone number, company name.
Financial data: Company registration number and bank account details (for contractual purposes).
Legal Basis: Data is processed for the performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR), compliance with legal obligations (Art. 6(1)(c)), or based on your explicit consent.

Technical data (IP address, device type, browser settings) is collected automatically for security and analytical purposes. We also use cookies; please refer to our Cookie Policy for more details.

Sharing of Information We DO NOT sell or rent your data. We share information with third parties only when necessary:

Service Providers: Hosting, payment processors, accounting services, and analytics tools.
Legal Requirements: When required by law or requested by public authorities.

Data Retention Periods

Inquiries via contact form: Up to 1 (one) year after the final communication.
Contractual and Financial documents: Pursuant to the Accounting Act, invoices and contracts are stored for 10 (ten) years.

Your Rights Under GDPR, you have the right to:

Access your personal data.
Rectification of inaccurate data.
Erasure (“right to be forgotten”), unless we have a legal obligation to retain it.
Restriction of processing.
Data Portability (receiving your data in a structured format).
Withdraw consent at any time.